Hungry Harvest is committed to protecting your privacy. This Privacy Policy (“Privacy Policy” or the “Policy”) applies to Hungry Harvest websites, including HungryHarvest.net and BuildMyHarvest.com (“Websites”) and mobile application (“Apps”). lt governs data collection and usage at all Hungry Harvest Websites and services (“Services”); it does not apply to other sites, products or services.
We encourage you to read this Privacy Policy carefully. Personal information of all Website and App users is collected, used and disclosed as described in this Privacy Policy.
By using or accessing the Hungry Harvest Websites, Apps, or Services, you are consenting to the terms of this Privacy Policy. This Privacy Policy may be updated from time to time, at Hungry Harvest’s sole discretion. We will post updates on this page, with the most recent date of revision indicated in the “Effective Date” at the end of this Policy.
1. What is “Personal Information”
For purposes of this Privacy Policy, “Personal Information” means information that specifically identifies an individual (such as a name, email address, etc.) or information that enables identification of an individual. Personal Information includes, but is not limited to name, address, email address, and credit card or other payment card number. Personal Information does not include “de-identified” or “aggregate” information, which is data that cannot be used to identify an individual.
2. The Types of Personal Information We Collect
As an e-commerce business, Hungry Harvest collects Personal Information, such as your email address, name, home or work address or telephone number; we may also collect Personal Information that you provide from time to time through comments, feedback, messages, reviews, ratings, customer service interactions, and responses to surveys and questionnaires. Hungry Harvest also uses data analytics and other technical means to collect information regarding traffic to our Websites and use of our Apps.
The sections below provide additional details regarding the ways that Hungry Harvest may collect Personal Information through your interaction with us and use of our Websites, Apps, or Services.
a. Information You Submit to Us
We collect your Personal Information when you directly provide it to us. For example, you may choose to give us your email address if you create a customer account, sign up for food deliveries, make online purchases, or choose to receive newsletters, updates, or other information from us. You may also provide to us your billing and delivery data when placing an order or initiating a subscription.
In those circumstances, we may collect your contact information (including email address and shipping and delivery addresses), payment information, produce preferences (specific food items you like and dislike), and any other Personal Information you choose to include, if you email us or contact us through the Websites; and any Personal Information contained in, or included with, feedback, comments or other information you submit via online portals, forms, surveys, ratings, reviews, or interactive portions of our Websites, or through email, text, or telephone interactions with our customer service personnel.
b. Technical Data that We Collect Automatically through our Websites and App, including the Use of Cookies and Similar Technologies
We use cookies and similar technologies to track user activity and enhance the user experience on the Websites.
Cookies are small, locally stored data files created by your web browser at the direction of certain website pages. Hungry Harvest uses cookies to understand general traffic patterns on our Websites. Hungry Harvest also uses cookies to maintain continuity of information throughout the shopping and ordering process, and to simplify or eliminate data entry for you on a future visit to one of our Website pages, such as to prefill forms so that you do not need to re-enter the data.
We will automatically collect the following types of data when you access and use the Websites:
- Technical information, for purposes including assisting us with troubleshooting, system testing, compatibility and design planning. This may include information such as the type of device you use to access the Website and its unique device identifier, the internet protocol (IP) address used to connect your device to the Internet, and other information relating to the device, including the browser type and version, time zone setting, browser plug-in types and versions, operating system, mobile network information and platform; and
- Information about your activity on our Website. This may include the pages you viewed, page response times, download errors, length of visits to certain pages, clickstream to, through, and from the Website, and previous and next URL and methods used to browse away from the page.
You may refuse to accept browser cookies by activating the appropriate setting on your browser. If you select this setting, however, the Website may not function correctly. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Websites.
You can manage your cookie settings in your browser. For more information about cookies, including how to see what cookies have been set and how to manage and delete them, you can consult an independent source not affiliated with us, such as allaboutcookies.org.
Our Websites may also offer additional cookie controls to enable you to manage what categories of cookies will or will not be set in connection with your Website session.
Other tracking technologies may also be used, such as beacons, tags, and scripts to collect and track information and to improve and analyze the Websites. Technical data collected through the Website may include browser and device information, data collected through automated electronic interactions, application usage data, demographic information, geographic or geo-location information, and statistical or aggregated data. Statistical or aggregated data (which is not itself Personal Information) does not directly identify a specific person, but it may be derived from Personal Information. For example, we may aggregate Personal Information to calculate the percentage of users in a particular zip code or region of the country.
We may also use third party web analytics such as Google Analytics and Google Tag Manager to help us analyze how users engage with our Websites. The technical information collected will be disclosed to, or collected by, these third-party service providers.
3. How We Use your Personal Information
Hungry Harvest and its operational service partners collect and use your Personal Information to process product orders and payments and deliver the products requested. Hungry Harvest may also use Personal Information to inform you of other products available from Hungry Harvest and its affiliates, including without limitation through targeted advertising on other websites. Hungry Harvest may also contact you via surveys to conduct research about your opinion of current Services or of potential new services that may be offered.
4. How We Share Your Personal Information
Hungry Harvest does not sell, rent or lease its customer lists to third parties. Hungry Harvest may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your Personal Information (email, name, address, telephone number) is not transferred to the third party.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, marketing campaigns, providing customer support, processing transactions, analyzing and enhancing the performance and user experience of the Websites, or performing statistical analysis of our Services. We will only provide those companies with the Personal Information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.
Hungry Harvest does not collect, use, or disclose sensitive Personal Information, such as race, religion, or political affiliations, without your explicit consent.
Hungry Harvest may access and/or disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary: (a) to conform to the edicts of the law or comply with legal process served on Hungry Harvest or the Websites or App; (b) to exercise its legal rights or defend the rights or property of Hungry Harvest, including its Websites or their copyrighted content; (c) to act under exigent circumstances to protect the safety and security of users of Hungry Harvest, third parties, or the public; or (d) to carry out the acquisition of Hungry Harvest, its assets, or other aspects of the Websites or Services by a third party.
5. Cross-Border Transfer of Personal Information
Hungry Harvest is based in the United States, and Personal Information collected on this site may be stored and processed in the United States or any other country in which Hungry Harvest or its affiliates, subsidiaries or agents maintain facilities. By using this site, you consent to any such transfer of information outside of your country, including to the United States or other countries whose laws may offer lesser privacy protections than your country of residence.
6. Control of your Personal Information
Hungry Harvest offers its customers choices for the use and sharing of Personal Information. You may notify us of your preferences by emailing help@buildmyharvest.com. Please be sure to provide complete account information so we can identify you in our records.
You may also stop the delivery of future promotional emails from or on behalf of Hungry Harvest by responding directly to any email you receive with a request to unsubscribe you from the mailing list. This does not apply to transactional emails such as order and delivery confirmations.
7. Security of your Personal Information
Hungry Harvest is committed to protecting the security of your Personal Information. We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. For example, we store the Personal Information you provide on computer systems with limited access that are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we use a secure payment gateway so your information is protected. You should be aware, however, that despite these efforts, there is always some risk in transmitting information over the Internet.
8. Privacy of Children
Hungry Harvest does not knowingly collect or use any Personal Information from children under the age of 13 on the Website or App. We do not knowingly allow children to communicate with us or use any of our online Services. If you are under 13, please do not provide information to or through the Websites or App. If you are a parent and become aware that your child has provided us with information, please contact us as provided below.
9. Changes to this Privacy Policy
Hungry Harvest will occasionally update this Privacy Policy to reflect company and customer feedback or other changes. Unless otherwise stated, any changes to the Policy will be effective immediately when the revised Policy is posted, without additional notice to you unless required by applicable law. We may in some circumstances also choose to notify our registered users of certain Policy changes by email. The Policy posted and/or linked on our Websites and App is always the most current effective version. Hungry Harvest encourages you to periodically review the posted Policy to be informed of how Hungry Harvest is protecting your information.
Personal Information collected under a previous version of the Policy will remain subject to the terms of that version, unless we obtain your consent to additional uses of that Personal Information. However, information collected after the change will be subject to the changed Policy.
10. Questions about this Privacy Policy
If you have any questions about this Privacy Policy or about our collection or use of your Personal Information, you may contact us at: help@buildmyharvest.com.
Effective Date: [08/12/2022]
